Privacy Policy

Last Updated: January 1, 2025

Kingdom Cleaning & More ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kingdomcleaningandmore.com or engage our cleaning services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and home/business address
• Service preferences and scheduling information
• Payment information (processed securely through third-party processors)
• Communications you send us via forms, email, or phone

Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and manage our cleaning services
• Send quotes, booking confirmations, and service reminders
• Respond to your questions and customer service requests
• Process payments and prevent fraudulent transactions
• Send promotional emails and service updates (you may opt out at any time)
• Improve our website, services, and customer experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website or conducting our business (payment processors, scheduling software, email platforms), bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection: To protect the rights, property, or safety of Kingdom Cleaning & More, our clients, or others

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

5. Third-Party Services

Our website may contain links to third-party websites or integrate services such as Google Analytics, Google Maps, and review platforms. These third parties have their own privacy policies, and we are not responsible for their practices.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: